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Frequently Asked Questions

Troubleshooting Technical Problems

If you are an APPLICANT, use your NU Quest account to login.
STEP 1: Select Applicant as User Type.
STEP 2: Enter your Email Address registered in NU Quest.
STEP 3: Enter your NU Quest password.
STEP 4: Click Login.
If you are a NU STUDENT, use your Office365 account to login.
STEP 1: Select Student as User Type.
STEP 2: Enter your Office 365 username or email.
STEP 3: Enter your Office 365 password.
STEP 4: Click Login.
If you are an NU EMPLOYEE, use your Office365 account to login.
STEP 1: Select Employee as User Type.
STEP 2: Enter your Office 365 username or email.
STEP 3: Enter your Office 365 password.
STEP 4: Click Login.
If you are a Guest, a Parent, or Student's Sponsor, use your NU Bills Account to login..
STEP 1: Make sure you have already registered to NU Bills and verified your email. If not yet, click here.
STEP 2: Enter your NU Bills Username.
STEP 3: Enter your NU Bills password.
STEP 4: Click Login.
If you are using NU Quest account, verify the account existence by logging in to NU Quest.

If you are using your Office365 account, verify the account existence by logging in to Microsoft Office 365 If you are using NU Bills account, make sure you are already registered to NU Bills here.

Make Payment

Follow the steps below on how to make a payment using NU Bills:

STEP 1: Login to NU Bills.
STEP 2: Select MAKE PAYMENT.
STEP 3: Select TUITION.
STEP 4: Select Student Beneficiary from the drop-down.
STEP 5: Enter the present address during payment.
STEP 6: Select Payment Option (whether Installment Downpayment for new students/enrollment or remaining balances for enrolled students.
STEP 7: You will be redirected to Paynamics Gateway. Select the payment methods available in the system.
STEP 8: Complete the transaction by making payment. It will appear in Payment Transactions menu.
If you are using an Applicant or Student account, your sole beneficiary is yourself only.

If you are using an Employee or Guest account, follow the instructions below on how to add a beneficiary:

STEP 1: Login to NU Bills.
STEP 2: Go to Profile.
STEP 3: Add a beneficiary by entering the Student ID in the Student Beneficiaries section. Name of the Beneficiary will appear when the student has a record in the system.
STEP 4: Click the Save button.
You can view all your transactions in TRANSACTIONS menu.
Once payment has been verified by the Accounting Office, it will be reflected in Student Ledger in NUIS Student portal.

Support

For inquiries in NU-Nazareth School:
for payment, contact the Accounting Office at 5310-1696 local 3007 or 0947-996-1922
Email: [email protected] (for new students)
[email protected] (for continuing and returning students)
for CoR, contact the Registrar's Office at 5310-1696 local 3030 or 0938-938-4329
Email: [email protected]

Send us email using below template:

Email Subject: NU Bills Technical Issue
Email content must include the following:
  • Student ID of the Beneficiary
  • NU Campus

We also advise to include a screenshot of the problem or video snippet for immediate resolution of the raised concern. Then send it to: [email protected]

Technical Support will be available every Monday - Friday (8:00AM to 5:30PM) and Saturday (8:00AM - 12:00NN).

Terms and Conditions

A student who drops any or all of his/her enrolled classes and files the Official Dropping Form prior to the opening of classes shall get a refund equivalent to the amount already paid less charges on registration.


If a student files the Official Dropping Form after the start of classes, he/shall pay:

  1. Ten percent (10%) of total matriculation fees - within one week from first day of classes.
  2. Twenty percent (20%) of total matriculation fees - within two weeks from first day of classes.
  3. One hundred percent (100%) of total matriculation fees - after two weeks from start of classes.

Students who fail to accomplish the Official Dropping Form are considered officially enrolled and are therefore covered by all the provisions pertinent to enrolled students.

*Reference: Note No. 4 on issued student’s Certificate of Registration

All transactions are protected and confidential, and follows the terms and agreement with Paynamics Gateway.






 



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